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To activate your card:
Please call: 1-866-594-2076

To report your card as lost or stolen, review account activity, or all other customer service inquiries:
Please call: 1-866-594-2076

Or you may write to us:

To dispute a transaction or other general correspondence:
BB&T Cardholder Services, Inc. P.O. Box 550160, Ft. Lauderdale, FL 33355-0160

When contacting us please be prepared to provide your name and your account number.
Please help us help you by providing as much information as you can, a response will be sent within 10 working days of us receiving your inquiry.